At Dreams Holiday, we value the privacy of our customers and are committed to safeguarding any personal information you provide to us. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

• Personal Identification Information: Name, email address, phone number, and other details you provide when making bookings or contacting us.
• Payment Information: Credit card details, billing address, and other payment information required to complete your purchase.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, device type, and pages viewed.
• Location Data: If you use location-based services, we may collect location data.

2. How We Use Your Information

• To process and manage bookings and reservations
• To send confirmations, reminders, and promotional offers
• To personalize your experience and provide better customer service
• To improve our website, services, and marketing
• To comply with legal and regulatory obligations

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption and secure servers. While we take reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

4. Sharing Your Information

• Service Providers: We may share your data with third-party vendors who assist us in operating our business, such as payment processors, travel partners, and marketing agencies.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track website activity and remember your preferences. You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly without them.

6. Your Rights

• The right to access the personal information we hold about you
• The right to correct or update your information
• The right to delete your information (subject to legal obligations)
• The right to object to processing or withdraw consent

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

Email: info@dreamsholiday.in

Phone: 8534942268

Address: 402, 4th floor Cloud 9 Tower Office No, Sector 1 Vaishali, Ghaziabad, Uttar Pradesh 201010